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About Socap International
Founded in 1973, SOCAP International
represents a thriving global profession of best-in-class
customer care experts across all industries.
SOCAP is
a member-driven organization committed to promoting customer
care and customer engagement as a competitive advantage in
business. The Association’s members include vice
presidents, directors, managers and supervisors of customer
care and consumer affairs from top
Fortune/Forbes 1000
companies as well as hundreds of business partner
organizations.
SOCAP provides the educational tools and
professional resources to help its members to drive business
transformation within their companies. Additionally,
SOCAP’s exclusive network gives members access to thousands
of customer care experts across the globe.
Visit
www.socap.org for more information on SOCAP
International.
SOCAP International Vision:
SOCAP International drives business transformation through
its global community of customer care experts.
SOCAP International Mission:
To develop experts who add business value through customer
engagement.
SOCAP International Core Values:
1. Excellent customer care is critical to the success of
business.
2. Customer care is a specialized profession critical to
business transformation.
3. Education and networking are fundamental to developing
effective customer care professionals.
4. Member involvement is essential to the success of the
association.
5. Fiscal responsibility is vital to long-term success
SOCAP International drives business
transformation through its global community of customer care
experts
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